1. The Hotel may cancel the Accommodation Contract under any of the following circumstances. However, this paragraph does not mean that this Hotel may refuse accommodation in cases other than those listed in Article 5 of the Hotel Business Act.
1. 当ホテルは、以下のいずれかに該当する場合には、宿泊契約を解除することがあります。ただし本項の規定は旅館業法第5条に規定される場合以外に宿泊の拒否ができることを意味するものではありません。
- (1)When the Guest is deemed liable to conduct and/or has conducted himself/herself in a manner that will violate laws or act against the public order and good morals in regard to his/her accommodation.
- (2)When it is recognized that the Guest falls under any of the following items (A) through (C):
- A.When the Guest is a crime group, a member of a crime group, a quasi-constituent of a crime group, a person related to a crime group, or any other antisocial group.
- B.When the Guest is a juridical person or other organization whose business activities are controlled by a crime group or a member of a crime group.
- C.When the Guest seeking accommodation is a corporation any of whose directors is proven to be a member of an organized crime group.
- (3)When the Guest is behaving in such a manner as to be an annoyance to other guests.
- (4)When the Guest is a patient, etc. of a specified infectious disease.
- (5)When the Guest commits a violent act of demand or asks for a burden exceeding a reasonable range with regard to the accommodation (except when the Guest requests the removal of social barriers as provided in Article 7, Paragraph 2 or Article 8, Paragraph 2 of the Act on Elimination of Discrimination against Persons with Disabilities).
- (6)When the Guest repeatedly makes a request to this Hotel that is so burdensome in its implementation that it may seriously impede the provision of accommodation-related services to other guests, as specified in Article 5-6 of the Enforcement Regulations of the Hotel Business Act.
- (7)When the Hotel is unable to provide accommodation due to natural calamities and/or other causes of force majeure.
- (8)When the case falls under the grounds for refusing accommodation as stipulated in the “Ordinance for Enforcement of the Ryokan Business Law” enacted by the relevant prefecture based on “other grounds stipulated by the prefecture by ordinance”.
- (9)When the Guest does not observe prohibited actions such as smoking in bed, tampers with fire-fighting facilities, or otherwise breaches the Hotel Regulations stipulated by the Hotel (restricted to particulars deemed necessary in order to avoid causing fires).
- (1)宿泊客が法令または公序良俗に反する行為、またはそのおそれがあると認められるとき。
- (2)宿泊客が以下のいずれかに該当すると認められるとき。
- A.暴力団、暴力団員、準構成員、暴力団関係者、その他反社会的勢力
- B.暴力団または暴力団員が事業活動を支配する法人その他の団体
- C.役員のいずれかが暴力団員である法人
- (3)宿泊客の言動が他の宿泊客に迷惑を及ぼすとき。
- (4)宿泊客が特定感染症の患者等であるとき。
- (5)宿泊客が宿泊に関し暴力的要求行為または合理的範囲を超える負担を求めたとき(ただし宿泊客が「障害者差別解消法」の第7条第2項または第8条第2項に定める社会的障壁の除去を求める場合を除く)。
- (6)宿泊客が旅館業法施行規則第5条の6に規定する業務遂行上過重な負担を伴い、他の宿泊客へのサービス提供を著しく妨げるおそれがある要求を繰り返したとき。
- (7)天災等やむを得ない理由により宿泊の提供ができないとき。
- (8)都道府県の条例に定める宿泊拒否事由に該当するとき。
- (9)宿泊客が寝室内での喫煙、消防設備への不正行為、その他当ホテルの規則(火災予防上必要なものに限る)に違反したとき。
2. If the Hotel has cancelled the Accommodation Contract in accordance with the preceding Paragraph, the Hotel shall not charge the Guest for any of the services during the contractual period that he/she has not received.
2. 前項に基づき宿泊契約を解除した場合、当ホテルは宿泊客が受けていないサービスについてのご請求はいたしません。